Officer – Customer Service (Contract)
— Sales
Job Highlights
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Finished HKALE (A-Level) / HKDSE or above
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- Abilities to interact with staff and customers
Responsibilities
- To maintain the brand name of developer during handover and beyond
- Works within the guidance of handover standard procedure
- Provide assistance for Customer Service Team during handover and beyond
- Handle the defect enquiries and complaints from owners and residents
- Work with EMO to follow up owners and residents enquiries and complaints
- Work with Project Team and ensure all defect rectification works and conducted in a timely manner
Requirements
- Finished HKALE (A-Level) / HKDSE or above
- Minimum 3 years of relevant experience in property handover or customer service
- Experience in handover of upscale residential properties is a definite advantage
- Abilities to interact with staff and customers in a flexible, proactive and efficient manner
- Fluent in spoken and written Chinese, English and Putonghua
- Proficiency in Words/Excel/Powerpoint
- Self-motivated, be able to work independently and under pressure
- Candidate with lesser experience will be considered as “Assistant Officer – Customer Service”
- An initial 1-yr contract employment will be offered to the successful candidate. Renewable contract and opportunity to change to Permanent contract upon satisfactory performance.
How to apply
- By e-mail: hr@nanfung.com
- By mail: The Human Resources Manager, Nan Fung Development Limited, 23/F., Nan Fung Tower, 88 Connaught Road C, Central, HK
Remarks: You are required to click on the link below and read our Personal Information Collection Statement Pertaining to Recruitment carefully before you submit your application: www.nanfung.com/en/pics/.