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Senior Concierge Officer (AIRSIDE at Kai Tak)

— Property Management (Out-posted)

Responsibilities

  • Lead and coordinate the concierge service to provide one-stop services to customers
  • Source new services to customers
  • Management customers’ complaints and written inquiries from all channels and achieve company’s key performance indicators
  • Liaise with external departments and customers to resolve customers’ enquiries and complaints

Requirements

  • Diploma or Certificate in related disciplines
  • Holder of Security Personnel Permit (SPP) and Green Card
  • Experience in Grade A Retail/Commercial Property
  • Minimum 5 years’ relevant experience in customer service industry
  • Excellent communication, interpersonal and coaching skills
  • Excellent customer service attitude
  • Knowledge in basic PC skills
  • Good command in English & Chinese

How to apply

  • By e-mail: hr@pm.nanfung.com
  • By mail: The Human Resources Manager, Nan Fung Development Limited, 23/F., Nan Fung Tower, 88 Connaught Road C, Central, HK

Remarks: You are required to click on the link below and read our Personal Information Collection Statement Pertaining to Recruitment carefully before you submit your application: www.nanfung.com/sc/pics/.